Train to Gain provider is outstanding
Kate Bradley, Director of Human Resources, said: "We are dedicated to providing up-to-date and relevant training for our staff, so we are very proud of our success and what we have achieved. The training team have worked tirelessly to ensure that learners succeed in fulfilling their potential. The outstanding rating from Ofsted is a testimony to their hard work and commitment."
Tony Belmega, Train to Gain Director for the LSC in the East Midlands, says, "UHL have been involved in delivering the Train to Gain programme since April 08, and have made significant progress, expanding the range and levels of vocational courses they deliver. We congratulate them on their 'outstanding' rating from Ofsted, which is testament to their consistent hard work."
The training and development team serving Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital provide national vocational qualifications (NVQs), a wide range of externally accredited and in-house staff development courses, an organisational development consultancy, coaching and team development training.
Mandy Mugglestone, a Medical Staffing Administrator for the Junior Doctors, says training has drastically improved her working life.
"I was seconded to this post two years ago with only basic knowledge and skills and I soon started struggling. I found out about the training opportunities and have since completed an ECDL (computer) course and NVQ Level 2 and 3 in Customer Service."
"The customer service course in particular has really helped me understand the needs of the junior doctors. Completing the courses has given me more confidence in my education and has helped build me as a person. I'm now booked on other courses and have been surprised and grateful at the range of courses the Trust provides."
Mandy's training has been funded through the Healthcare Joint Investment Framework (JIF), a groundbreaking initiative founded by the LSC, the Strategic Health Authority, and sector skills council Skills for Health. JIF provides a partnership of funding between the LSC, the Strategic Authority and the employers to help staff of all ages develop their skills. It is targeted at NHS employees without professional qualifications and aims to help them gain skills and achieve nationally recognised qualifications in the wide range of health-related and support services. The JIF funding will improve patient care and the delivery of healthcare services through training.
Taking part in an NVQ Study Day at Leicester General Hospital are, left to right, Nursing Assistant Sue-Ann Guadalupe, Clinic Co-ordinator Diane Howe and Nursing Auxillary Angela Moore.

